The Role

We’re looking for people with great customer service skills, a friendly approach, and a willingness to learn. Experience in a previous customer service role is preferred, however ongoing training will be given, and barista skills will be taught from scratch to ensure consistency across the team - so don’t be put off applying if you’ve never worked in a coffee shop before! We’re interested in people who are committed to their own ongoing development and enjoy working in a team, giving ideas and feedback to help our outlet continue to evolve.

You will join a large staff team, with us open 6 days a week for much of the academic year. We put a limit of 18 hours per week on hours worked for all students during term time to ensure you can balance work with your studies effectively.

Please note fewer hours will be available during University vacation periods to align with lower levels of trade so do consider whether this is right for you before applying, and hours are allocated relative to the amount of availability you give us.

View/Download Coffee Revolution - Job Description & Personal Specification 2026

If you have any questions about the role, please contact coffeerevbookings@sheffield.ac.uk

If you have any questions about the role, application process or working for Students' Union then please don't hesitate to get touch su-people@sheffield.ac.uk

Application process

• Submit your application by clicking apply and completing our application form outlining and relevant skills, experience and why you are interested in the role

• Following the closing date stated on our job adverts, applications will be shortlisted against the criteria outlined in the person specification and job description.

• We will contact you by email to let you know whether or not you have been shortlisted to participate in the next stage of the selection process.

• Applicants who are shortlisted will be invited to book on a phone interview slot for the week commencing 17th August

• Applicants who are shortlisted and get to interview stage may have an opportunity to work in our other SU outlet Pitt Stop should they not be successful at Coffee Revolution

⚠️ Eligibility Notice: This role is a student-staff position and is only open to current students enrolled at the University of Sheffield. As this position is designed to offer flexible hours around academic timetables, student status is a mandatory requirement for application.

Use of AI in applications

At the Students’ Union we recognise the potential benefits of AI during the recruitment process, however we encourage candidates to consider how they use AI to support them, should they choose to do so. The recruitment process is designed for both parties to assess whether the role is a good fit. It is therefore important that candidates are providing personalised applications based on their own knowledge, skills and experiences rather than copying and pasting answers generated by AI tools or relying on automated personalisation. AI tools can help to structure your thoughts, improve clarity in responses and may help you to do some generic preparation in terms of things like types of interview questions that you may be asked. Over-reliance on AI tools, however, may lead to additional challenges during the recruitment process or being hired into a role that you don’t enjoy and/or feel that you can’t perform your best in

Location: Sheffield Students' Union

Contract Type: Fixed Term/Flexible (zero-hour)

(This is a fixed-term position that is contingent upon your continued enrolment as a student at the University of Sheffield. Employment will automatically cease upon your graduation or if you withdraw from your course of study.)

Salary: £12.71 (plus holiday pay)

Specific Hours: Flexible

Closing Date: Sunday 9th August 2026

Telephone Interviews/Assessment Date:
Week commencing 17th August 2026

Start Date: Late August/Early September 2026