⚠️ Eligibility Notice: This role is a student-staff position and is only open to current students enrolled at the University of Sheffield. As this position is designed to offer flexible hours around academic timetables, student status is a mandatory requirement for application.

The Role

Are you passionate about student-led change and improving the university experience?

As a Student Insight Facilitator, you will build trusted relationships with students from marginalised and underrepresented communities, including those who may not have engaged with Sheffield Students’ Union before. You will listen to students through one-to-one conversations, group discussions and structured activities, accurately recording their experiences and identifying emerging issues and possible solutions.

Your insight will help ensure that Students’ Union policies, services, communications and campaigns are inclusive, representative and responsive to students’ needs. You will also encourage and support students to participate in representative roles, working groups, campaigns and other opportunities to create change.

We are looking for a current University of Sheffield student who identifies as belonging to a marginalised or underrepresented community relevant to our liberation work. You will need excellent communication, listening and teamwork skills, a good understanding of equality, diversity and inclusion, and the ability to represent a range of views fairly. Training and ongoing support will be provided.

Key Duties Include:

• Conduct direct outreach to student communities to build relationships with students who have not previously engaged with the Students' Union.
• Design an run at least one listening exercise per semester in collaboration with the Voice and Advocacy Team.
• Empower student advocates by connecting them to committees, representative roles, and action teams to foster a shared community voice.
• Identify common challenges with communities and support them in driving collaborative action.
• Log student feedback using standard reporting templates and deliver monthly summaries highlighting emerging trends, community-identified issues, and proposed solutions.
• Advise on how Students' Union and University policies affect underrepresented students and recommend practical actions to ensure inclusive, representative student voice work.
• Embed community insight, lived experience, and sector best practice into Union responses to university, local, and national consultations.
• Align campaign efforts with agreed Students' Union strategies and priorities to deliver impactful change through established organisational channels.
• Mobilise student communities to maximise participation and turnout in Union-wide campaigns, consultations, and negotiations.

We are looking for people with can-do attitudes who are great team players. No experience is necessary, as we'll provide all the training you need.

Application process

Submit your application by clicking apply and completing our application form outlining and relevant skills, experience and why you are interested in the role
Following the closing date stated on our job adverts, applications will be shortlisted against the criteria outlined in the person specification and job description.

View/Download Student Insight Facilitator - Job Description & Personal Specification

We will contact you by email to let you know whether or not you have been shortlisted to participate in the next stage of the selection process.

If you have any questions about the role, application process or working for Students' Union then please don't hesitate to get touch su-people@sheffield.ac.uk

Use of AI in applications

At the Students’ Union we recognise the potential benefits of AI during the recruitment process, however we encourage candidates to consider how they use AI to support them, should they choose to do so. The recruitment process is designed for both parties to assess whether the role is a good fit. It is therefore important that candidates are providing personalised applications based on their own knowledge, skills and experiences rather than copying and pasting answers generated by AI tools or relying on automated personalisation. AI tools can help to structure your thoughts, improve clarity in responses and may help you to do some generic preparation in terms of things like types of interview questions that you may be asked. Over-reliance on AI tools, however, may lead to additional challenges during the recruitment process or being hired into a role that you don’t enjoy and/or feel that you can’t perform your best in

Location: Sheffield Students' Union

Contract Type: Flexible (zero-hour)

Salary: £12.71 (plus holiday pay)

Specific Hours: Flexible

Closing Date: Monday 28th September 2026 (9am)

In-person Interviews/Assessment Date:
Week Commencing Monday 5th October 2026

Start Date: Mid-late October 2026